diff --git a/.obsidian/plugins/templater-obsidian/data.json b/.obsidian/plugins/templater-obsidian/data.json
index 1dff856..1c11a5c 100644
--- a/.obsidian/plugins/templater-obsidian/data.json
+++ b/.obsidian/plugins/templater-obsidian/data.json
@@ -40,6 +40,10 @@
     {
       "folder": "20 Work/Ideas",
       "template": "idea"
+    },
+    {
+      "folder": "20 Work/Tracking",
+      "template": "10 Knowledge/Templates/Jira incident.md"
     }
   ],
   "file_templates": [],
diff --git a/10 Knowledge/Templates/Jira incident.md b/10 Knowledge/Templates/Jira incident.md
new file mode 100644
index 0000000..b04225a
--- /dev/null
+++ b/10 Knowledge/Templates/Jira incident.md	
@@ -0,0 +1,50 @@
+---
+date: <% tp.date.now("YYYY-MM-DD") %>
+jira: '<% await tp.system.prompt("Jira ticket (ex: PBI-123)") %>'
+actual_sync_issue: false
+status: investigating
+---
+
+<%*
+const date = tp.frontmatter.date;
+const jira = tp.frontmatter.jira;
+const year = tp.date.now("YYYY");
+const month = tp.date.now("MM");
+
+const baseFolder = "20 Work/Tracking/Website Sync/Incidents";
+const yearFolder = `${baseFolder}/${year}`;
+const monthFolder = `${yearFolder}/${month}`;
+
+if (!app.vault.getAbstractFileByPath(yearFolder)) {
+  await app.vault.createFolder(yearFolder);
+}
+
+if (!app.vault.getAbstractFileByPath(monthFolder)) {
+  await app.vault.createFolder(monthFolder);
+}
+
+await tp.file.move(`${monthFolder}/${date} - ${jira}`);
+-%>
+
+# <% tp.frontmatter.jira %> - Website Sync
+
+## Observation
+
+- Reported at: **<% tp.frontmatter.reported_at %>**
+- Expected synchronization completion: **after 08:00**
+- Observation:
+
+## Verification
+
+- Checked at:
+- Content available:
+- Technical issue identified:
+
+## Outcome
+
+- 
+
+## Classification
+
+- **Status:** investigating
+- **Actual sync issue:** false
\ No newline at end of file
diff --git a/20 Work/Journal/2026/2026-08-19.md b/20 Work/Journal/2026/2026-08-19.md
index 375f39d..d9f9313 100644
--- a/20 Work/Journal/2026/2026-08-19.md	
+++ b/20 Work/Journal/2026/2026-08-19.md	
@@ -8,6 +8,7 @@
 ## Meetings
 
 - Sharon qui me parle du projet de Jerry qu'il a fait entièrement de son coté. Je lui ai conseillé de parler à Marc sur l'impact négative sur l'équipe. A savoir que Jerry donne des idées qui ne sont pas tjrs réalisable. De plus, tout son concept ne doit être vu que comme un POC car ce ne fut jamais accepté. 
+- Ticket de Théo pour synchro fixé tout seul TECH-32612
 
 ---
 
diff --git a/20 Work/Tracking/.gitkeep b/20 Work/Tracking/.gitkeep
new file mode 100644
index 0000000..e69de29
diff --git a/20 Work/Tracking/Website Sync/.gitkeep b/20 Work/Tracking/Website Sync/.gitkeep
new file mode 100644
index 0000000..e69de29
diff --git a/20 Work/Tracking/Website Sync/Website Sync - Complaint Tracking.md b/20 Work/Tracking/Website Sync/Website Sync - Complaint Tracking.md
new file mode 100644
index 0000000..e78bdd2
--- /dev/null
+++ b/20 Work/Tracking/Website Sync/Website Sync - Complaint Tracking.md	
@@ -0,0 +1,34 @@
+
+
+## All reported incidents
+
+```dataview
+TABLE
+  jira AS "Jira",
+  reported_at AS "Reported",
+  status AS "Classification"
+FROM "20 Work/Tracking/Website Sync/Incidents"
+SORT date DESC
+```
+
+## Premature checks
+
+```dataview
+TABLE
+  jira AS "Jira",
+  reported_at AS "Reported"
+FROM "20 Work/Tracking/Website Sync/Incidents"
+WHERE status = "premature-check"
+SORT date DESC
+```
+
+## Confirmed sync issues
+
+```dataview
+TABLE
+  jira AS "Jira",
+  reported_at AS "Reported"
+FROM "20 Work/Tracking/Website Sync/Incidents"
+WHERE status = "confirmed-sync-issue"
+SORT date DESC
+```