vault backup: 2026-08-19 11:45:08

2026-08-19 11:45:08 -04:00
parent 83fe0a1c5a
commit 5b6716dd7e
9 changed files with 195 additions and 15 deletions
@@ -0,0 +1,55 @@
+---
+date: 2026-07-15
+jira: TECH-32396
+actual_sync_issue: true
+status: resolved
+classification: confirmed-sync-issue
+---
+
+# TECH-32396
+## Observation
+
+```
+Bonjour,
+
+Les contenus qui étaient censés être en ligne hier et aujourd’hui n’ont pas été publié sur [tfo.org](http://tfo.org/ "Suivre le lien"), à savoir :
+
+Cruising Bar 2 GP248763 (1er juillet)  
+Jenny saison 3 GP967416 (2 juillet)  
+Si les routes avaient des oreilles épisodes 3 03294216 (2 juillet)
+
+Tout semble correct sur Louise. Serait-il possible de regarder d’où vient le problème et de le régler urgemment ?
+
+Un grand merci !
+```
+
+## Verification
+
+- Reported time:
+- Checked time:
+- Expected availability:
+- Content available:
+- Technical issue identified: 
+	
+	Serveur p1-synccms-01 n'a pas eu sa mise a jour complete. Voir le rapport d'incident
+
+## Outcome
+
+- Fixed
+
+---
+
+Available status: 
+- investigating
+- resolved
+- monitoring
+
+Available classifications
+
+| Classification       | Use when                                                                           |
+| -------------------- | ---------------------------------------------------------------------------------- |
+| confirmed-sync-issue | There was an actual technical synchronization problem                              |
+| no-issue-confirmed   | Complaint resolved/no technical issue found                                        |
+| unrelated-issue      | The problem was real, but **not caused by synchronization**                        |
+| user-error           | Incorrect action/configuration/input by the requester caused the perceived problem |
+| unknown              | Insufficient information to determine what happened                                |
@@ -0,0 +1,41 @@
+---
+date: 2026-07-15
+jira: TECH-32453
+actual_sync_issue: false
+status: resolved
+classification: no-issue-confirmed
+---
+
+# TECH-32453
+## Observation
+
+- La diffusion (GP276770) n’est pas disponible sur le site.
+
+## Verification
+
+- Reported time:
+- Checked time:
+- Expected availability:
+- Content available:
+- Technical issue identified: Synchro entre le site et Directus
+
+## Outcome
+
+- 
+
+---
+
+Available status: 
+- investigating
+- resolved
+- monitoring
+
+Available classifications
+
+| Classification         | Use when                                                                           |
+| ---------------------- | ---------------------------------------------------------------------------------- |
+| `confirmed-sync-issue` | There was an actual technical synchronization problem                              |
+| `no-issue-confirmed`   | Complaint resolved/no technical issue found                                        |
+| `unrelated-issue`      | The problem was real, but **not caused by synchronization**                        |
+| `user-error`           | Incorrect action/configuration/input by the requester caused the perceived problem |
+| `unknown`              | Insufficient information to determine what happened                                |
@@ -0,0 +1,41 @@
+---
+date: 2026-07-24
+jira: TECH-32507
+actual_sync_issue: false
+status: resolved
+classification: no-issue-confirmed
+---
+
+# TECH-32507
+## Observation
+
+- La diffusion (GP276770) n’est pas disponible sur le site.
+
+## Verification
+
+- Reported time:
+- Checked time:
+- Expected availability:
+- Content available:
+- Technical issue identified: Synchro entre le site et Directus
+
+## Outcome
+
+- 
+
+---
+
+Available status: 
+- investigating
+- resolved
+- monitoring
+
+Available classifications
+
+| Classification         | Use when                                                                           |
+| ---------------------- | ---------------------------------------------------------------------------------- |
+| `confirmed-sync-issue` | There was an actual technical synchronization problem                              |
+| `no-issue-confirmed`   | Complaint resolved/no technical issue found                                        |
+| `unrelated-issue`      | The problem was real, but **not caused by synchronization**                        |
+| `user-error`           | Incorrect action/configuration/input by the requester caused the perceived problem |
+| `unknown`              | Insufficient information to determine what happened                                |