diff --git a/10 Knowledge/CTO Academy/Project Management/Projects vs Operations.md b/10 Knowledge/CTO Academy/Project Management/Projects vs Operations.md
index d1bfda8..1e4ecc0 100644
--- a/10 Knowledge/CTO Academy/Project Management/Projects vs Operations.md	
+++ b/10 Knowledge/CTO Academy/Project Management/Projects vs Operations.md	
@@ -242,6 +242,21 @@ You shouldn't necessarily measure both types of work the same way.
 
 ## My Company / Real-World Context
 
+### My organizational context
+
+My team's capacity is shared between several types of work:
+
+- Departmental projects
+- Product initiatives and continuous product work
+- Operational responsibilities and incidents
+- Tickets and requests
+- Work dependent on IT teams such as DevOps and Security
+
+This means that project delays cannot be understood only by looking at project timelines. Project work competes with operational and product work for the same finite team capacity.
+
+----
+
+
 Your Monday board gives us several good examples.
 
 ### Umami