---
date: 2026-08-11
jira: TECH-32582
actual_sync_issue: false
status: resolved
classification: no-issue-confirmed
---

# TECH-32582
## Observation

- Promo non mises en ligne

## Verification

- Reported time:
- Checked time:
- Expected availability:
- Content available:
- Technical issue identified: Synchro entre le site et Directus

## Outcome

- Synchro entre le site et Directus

---

Available status: 
- investigating
- resolved
- monitoring

Available classifications

| Classification         | Use when                                                                           |
| ---------------------- | ---------------------------------------------------------------------------------- |
| `confirmed-sync-issue` | There was an actual technical synchronization problem                              |
| `no-issue-confirmed`   | Complaint resolved/no technical issue found                                        |
| `unrelated-issue`      | The problem was real, but **not caused by synchronization**                        |
| `user-error`           | Incorrect action/configuration/input by the requester caused the perceived problem |
| `unknown`              | Insufficient information to determine what happened                                |