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---
date: 2026-08-11
jira: TECH-32582
actual_sync_issue: false
status: resolved
classification: no-issue-confirmed
---
# TECH-32582
## Observation
- Promo non mises en ligne
## Verification
- Reported time:
- Checked time:
- Expected availability:
- Content available:
- Technical issue identified: Synchro entre le site et Directus
## Outcome
- Synchro entre le site et Directus
---
Available status:
- investigating
- resolved
- monitoring
Available classifications
| Classification | Use when |
| ---------------------- | ---------------------------------------------------------------------------------- |
| `confirmed-sync-issue` | There was an actual technical synchronization problem |
| `no-issue-confirmed` | Complaint resolved/no technical issue found |
| `unrelated-issue` | The problem was real, but **not caused by synchronization** |
| `user-error` | Incorrect action/configuration/input by the requester caused the perceived problem |
| `unknown` | Insufficient information to determine what happened |