126 lines
2.9 KiB
Markdown
126 lines
2.9 KiB
Markdown
---
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date:
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jira:
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actual_sync_issue: false
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status: investigating
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classification:
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---
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<%*
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const baseTrackingFolder = "20 Work/Tracking";
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// Today's values
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const date = tp.date.now("YYYY-MM-DD");
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const year = tp.date.now("YYYY");
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const month = tp.date.now("MM");
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// Find available Tracking folders
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const trackingRoot = app.vault.getAbstractFileByPath(baseTrackingFolder);
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if (!trackingRoot) {
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new Notice("Tracking folder not found.");
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return;
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}
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const folders = trackingRoot.children
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.filter(item => item.children)
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.map(item => item.name)
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.sort();
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if (folders.length === 0) {
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new Notice("No tracking folders found.");
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return;
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}
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// Select tracking category
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const tracking = await tp.system.suggester(
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folders,
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folders,
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false,
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"Select tracking folder"
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);
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if (!tracking) {
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new Notice("Tracking cancelled.");
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return;
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}
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// Jira number
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const jira = await tp.system.prompt(
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"Jira ticket (ex: PBI-123)"
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);
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if (!jira) {
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new Notice("Tracking cancelled: no Jira ticket entered.");
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return;
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}
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// Update YAML properties
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const currentFile = tp.file.find_tfile(tp.file.path(true));
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await app.fileManager.processFrontMatter(
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currentFile,
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(frontmatter) => {
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frontmatter.date = date;
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frontmatter.jira = jira.toUpperCase();
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frontmatter.actual_sync_issue = false;
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frontmatter.status = "investigating";
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frontmatter.classification = null;
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}
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);
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// Create destination folders
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const trackingFolder = `${baseTrackingFolder}/${tracking}`;
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const yearFolder = `${trackingFolder}/${year}`;
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const monthFolder = `${yearFolder}/${month}`;
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if (!app.vault.getAbstractFileByPath(yearFolder)) {
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await app.vault.createFolder(yearFolder);
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}
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if (!app.vault.getAbstractFileByPath(monthFolder)) {
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await app.vault.createFolder(monthFolder);
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}
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// Move + rename
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await tp.file.move(
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`${monthFolder}/${date} - ${jira.toUpperCase()}`
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);
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// Generate heading
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tR += `# ${jira.toUpperCase()}`;
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-%>
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## Observation
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-
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## Verification
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- Reported time:
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- Checked time:
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- Expected availability:
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- Content available:
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- Technical issue identified:
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## Outcome
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-
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---
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Available status:
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- investigating
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- resolved
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- monitoring
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Available classifications
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| Classification | Use when |
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| -------------------- | ---------------------------------------------------------------------------------- |
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| confirmed-sync-issue | There was an actual technical synchronization problem |
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| no-issue-confirmed | Complaint resolved/no technical issue found |
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| unrelated-issue | The problem was real, but **not caused by synchronization** |
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| user-error | Incorrect action/configuration/input by the requester caused the perceived problem |
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| unknown | Insufficient information to determine what happened |
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